Spare Parts

Spare parts are to be ordered exclusively through our Consumer Service Department and are shipped from San Diego, California.

To order spare parts, please email or call us at (888) 542-1112 Mon-Fri 8am-4pm PT (excluding national holidays), clearly indicating:
  1. needed part (if unsure, please add a photo)
  2. shipping address
  3. all credit card details (we exclusively accept Visa, Discover and Mastercard)

Consumers are responsible for shipping charges on all spare part orders.

When requesting spare parts under warranty, please provide a sales receipt from an authorized dealer, a photo of the part you wish to have replaced, a brief explanation of the issue with your product, the serial number of the product, and your shipping address.